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Terms of Service

Last Updated: 04/04/2025

1. General Information

Welcome to SenneVisuals. By using our services and purchasing from our shop, you agree to the following terms and conditions.

  • Business Name: SenneVisuals
  • Location: Grijpskerk, Groningen, Netherlands
  • Contact: SenneVisuals@gmail.com | +31 6 24780949

2. Services

SenneVisuals provides the following:

  • Photography and Videography services.
  • Selling event photos through our online shop.
  • Both custom services and pre-made digital products.

3. Payment & Cancellation

  • Payments are accepted via Bank Transfer (iDEAL).
  • No deposit is required for bookings.
  • If a client cancels a booking within 24 hours of the scheduled date (for reasons not caused by SenneVisuals), 50% of the agreed price must be paid.

4. Bookings & Deliverables

  • Bookings can be made via email or phone.
  • Shop orders are delivered within 24 hours.
  • Photo & Video project delivery times vary depending on the scope of work.
  • Revisions are allowed, but additional hours of work may result in extra charges.

5. Digital Product Sales

  • Digital products (e.g., event photos) are available for both personal and commercial use.
  • Purchases come with lifetime access to the files.
  • No refunds will be issued, as all photos can be previewed on the website before purchase. Images will be delivered without watermarks.

6. Copyright & Usage Rights

  • SenneVisuals retains copyright over all photos and videos.
  • Clients are allowed to use purchased content for personal and commercial purposes.
  • SenneVisuals reserves the right to use all created content for portfolio and promotional purposes.

7. Liability & Cancellations

  • Once delivered via email, clients are responsible for downloading and storing their photos. SenneVisuals is not liable for lost files after delivery.
  • If a shoot is canceled due to unforeseen circumstances, no payment is required, and the client can choose to cancel or reschedule.

8. Privacy & Data Protection

  • We collect personal data (emails, names, payment details) for order processing. Clients may request data removal by contacting us.
  • All data is securely stored in a locked system (Odoo).
  • We use cookies to track website visits and improve user experience.

By using our services, you agree to these terms. If you have any questions, feel free to contact us.